TDI was founded in 2014. TDI offers a variety of solutions to help business owners to plan, start-up and operate a successful customer service division using meaningful and intelligent insight and experience. Based in central Florida, TDI is well-known for intellectual rigor, practiced expertise, and an uncanny ability to discover and exploit otherwise untapped opportunities.
At TDI we focus our keen market insights, a knack for finding innovative opportunities, and our limitless passion for the customer service industry. We develop comprehensive market knowledge, identify opportunities for growth, and deliver an operational experience to achieve operational success for our clients and partners. Going far beyond simple marketing, our mission is to redefine the notion of customer service and to position our clients business squarely in the lead.
We determine the best way to create a dynamic connection between your strategic assets, key market opportunities, and market weaknesses. Then we move rapidly to implement a strategic program that maximizes revenue and ROI.
It is not just about smiling and being nice. We assist business owners going through troubling times to look at all the help and options available to them. We understand and meet their objectives. We have a wide array of options that most people have never even heard of or know exist to help our clients.
We offer a unique viewpoint and vision for owners to meet their objectives. Whatever they are. World class customer service comes from an attitude, environment and paradigm shift. We have the solutions for success coming from over 30 years of experience with Fortune 500 companies.