TDI Consulting Group
Based in Central Florida, TDI Consulting Group is known for intellectual rigor, practiced expertise, and an uncanny ability to discover and exploit otherwise untapped business opportunities. We are a business consulting firm that focuses on creating the ultimate customer experience. All business starts with the customer. Without customers, you do not have a business. At TDI Consulting Group we focus our keen market insights, a knack for finding innovative opportunities, and our limitless passion for the customer.
We develop comprehensive market knowledge, identify opportunities for growth, and deliver an operational experience to achieve operational success for our client/partners going far beyond simple marketing, our mission is to redefine the notion of customer service. We position our clients business and objectives squarely in the lead.
What’s our secret? We determine the best way to create a dynamic connection between your strategic assets, key market opportunities, and weaknesses. Then we move rapidly to implement a strategic program that maximizes revenue and your objective.
Trusted Partner
Making An Impact On Your Business
Making an impact on Your Business from the Ground Up
We will guide you to create, implement, interpret and measure a Customer Service Index scoring system.
Customer service is a true attitude and paradigm shift. We will work with your staff to create the transformation.
If you currently use a CRM we can create integrations to measure and guide users through the process of addressing customer dissatisfaction. We will also expand on customer accolades to grow the customer experience and business.
We will examine and create ways to leverage your current systems already in place to create a world-class customer experience.
The customer environment is an important and often overlooked aspect of a business. We will lead to creating the ultimate customer areas to effectively satisfy the customer and maximize the use of the space to generate revenues.
Then we will bundle everything in creating a marketing campaign to bring in more customers to your business. Website and social media platform expansion, consistency, and redesign. Create one phenomenal message and take it to the world.